Shipping Policy

Introduction

At Closifyz, we are committed to delivering your furniture safely and on time. This Shipping Policy outlines our shipping procedures, estimated delivery times, and other important details to ensure a smooth and transparent process.

Contact Informatio

For any shipping-related inquiries, feel free to contact us:

• Phone: +44 73 5117 6212

• Email: sales@closifyz.store

• Address: 17 Frances Avenue, Huddersfield, England, HD4 5PL United Kingdom

Shipping Destinations

We currently ship to locations within the United Kingdom. For inquiries about international shipping, please contact us at sales@closifyz.store.

Processing Time

• Orders are typically processed within 2-3 business days after payment confirmation.

• Custom-made or pre-ordered furniture may require additional time. Details will be communicated during the order process.

Delivery Timeframes

• Standard Delivery: 5-7 business days from the date of dispatch.

• Express Delivery: 2-3 business days (available for select products and locations).

Delivery timelines may vary depending on your location and unforeseen circumstances such as weather or carrier delays.

Shipping Charges

• Shipping fees are calculated at checkout based on the size, weight, and destination of your order.

• Free standard shipping is available for orders above £500.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

Delivery Requirements

• Someone must be available to receive and inspect the furniture upon delivery.

• For larger items, ensure the delivery path is clear and accessible.

Damaged or Missing Items

If your order arrives damaged or incomplete:

1. Notify us immediately at sales@closifyz.store or call +44 73 5117 6212.

2. Provide photos of the damaged items and packaging.

3. We will arrange for a replacement or refund, as appropriate.

Returns and Refunds

Please refer to our Return Policy for detailed information about returns and refunds.

Changes to This Policy

We may update this Shipping Policy periodically. Updates will be posted on this page with the revised date.

Effective Date: December 28, 2024

Thank you for choosing Closifyz. We aim to provide a hassle-free delivery experience for your furniture needs.